Privacy Policy

Effective Date: 1/1/2026
Last Updated: 1/2/2026

Redeem Health & Chiropractic (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website and patients who interact with our services online. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website https://redeemchiropractic.com/

By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Complete a contact form
  • Schedule an appointment
  • Subscribe to email communications
  • Submit an online intake form
  • Request information about services
  • Communicate with us through the website

Personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment requests
  • Health-related information voluntarily submitted through forms

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral source

This information helps us understand how visitors use our website and improve user experience.

  1. How We Use Your Information

We may use your information for the following purposes:

  • Responding to inquiries
  • Scheduling appointments
  • Providing patient services
  • Communicating about care or services
  • Sending appointment reminders
  • Improving our website and services
  • Marketing communications (if you opt in)
  • Maintaining internal records

We will not sell or rent your personal information to third parties.

  1. Healthcare Information and HIPAA

If you become a patient of Redeem Health & Chiropractic, your health information will be protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, which is provided to patients during the intake process.

Information submitted through website forms should not include sensitive medical details unless the form is specifically designated as a secure patient intake form.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

Cookies may be used to:

  • Remember user preferences
  • Track website usage
  • Improve site performance

We may use third-party analytics services such as:

  • Google Analytics
  • Advertising pixels (such as Meta/Facebook)

These services may collect information about your interactions with the website. You may disable cookies through your browser settings.

  1. Third-Party Services

We may use trusted third-party service providers to support our website and business operations, including:

  • Website hosting providers
  • Email marketing platforms
  • Appointment scheduling systems
  • Payment processors
  • Analytics providers

These third parties may have access to limited information only as necessary to perform services on our behalf.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

  1. Your Privacy Rights

Depending on your location, you may have certain privacy rights including:

  • The right to request access to personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information (subject to legal obligations)
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the contact information below.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without parental consent, we will take steps to delete such information.

  1. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of any external sites they visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We encourage visitors to review this page periodically to stay informed about how we protect personal information.

  1. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Redeem Health & Chiropractic
10215 Technology Drive, Suite 100
Knoxville, TN 37932
865.675.2050
[email protected]

By using this website, you acknowledge that you have read and understood this Privacy Policy.